Terms of Service

Please read these terms carefully before using our services. They govern your use of Optygate's platform and services.

Last updated: January 15, 2024

Legal Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you and Optygate regarding your use of our website, services, and any related applications or platforms. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of Terms

Agreement to Terms

By accessing and using Optygate's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

Description of Services

Our Services

Optygate provides technology solutions including automation services, software development, IT infrastructure management, digital transformation consulting, and SEO services.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you or any third party.

User Responsibilities

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services in any way that could damage, disable, or impair our systems or interfere with other users' access.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

Content Responsibility

You are solely responsible for any content you provide to us, including its accuracy, legality, and compliance with applicable laws and regulations.

Intellectual Property

Our IP Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by Optygate and are protected by copyright, trademark, and other intellectual property laws.

Client IP Rights

We respect your intellectual property rights. Any proprietary information or materials you provide remain your property, and we will only use them as necessary to provide our services.

License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your business purposes, subject to these terms.

Payment Terms

Fees and Payment

Fees for our services will be as agreed upon in separate service agreements or proposals. Payment terms, including due dates and accepted payment methods, will be specified in your service agreement.

Late Payments

Late payments may be subject to interest charges and may result in suspension of services. We reserve the right to pursue collection of overdue amounts.

Refunds

Refund policies will be specified in individual service agreements. Generally, fees for completed work or services already rendered are non-refundable.

Limitation of Liability

Disclaimer of Warranties

Our services are provided 'as is' without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Damages

In no event shall Optygate be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Maximum Liability

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the claim.

Prohibited Uses

You may not use our services for any of the following prohibited purposes:

Violating any applicable laws or regulations
Infringing on intellectual property rights
Transmitting malicious code or viruses
Attempting to gain unauthorized access to our systems
Using our services for spam or unsolicited communications
Engaging in any activity that could harm our reputation

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.